Lia Honda Northampton MA
293 King St., Northampton, MA 01060(413) 296-2895
AVAILABLE POSITIONS
A/A+ Level TechnicianB Level Technician
C Level Technician
Express Service Technician
ASK US MORE
Feel free to contact us on the form below if you have any questions. Even if you don't see an open position above, we're always looking to hear from good people.ABOUT LIA
Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 22 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years.We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels.
OUR FACILITY
Service Photos
Service Photos
CAREER SPECIFICATIONS
A Level Technician $60K - $100K+/year
B/C Level Technician $40K - $60K/year
Express Service Technician $32K - $45K/year
✅ Medical, Dental and Vision
✅ 401K Plan with Employer Match
✅ ASE and state inspection certification reimbursement and all training expenses paid to further your career
✅ Continued education, manufacturer hands-on and web-based training
✅ Paid Time Off
✅ Paid Weekly
✅ An employer funded Life Insurance Plan
✅ Discounts on services and parts
✅ Employee vehicle purchase plans
✅ Company provided uniforms
Is the shop heated? Air conditioned?
Our state of the art facility has 2 force hot air waste oil burners. We also have 4 above head ac units to keep the shops' temperature well-regulated and cool on those blistering hot days.
What is the size of the team I’d be working with?
5 advisor/ service manager/ 1 service dispatcher/ 9 technicians/ 1 shop Forman
What are the shop hours and what are the shift timeframes?
We are open Monday through Thursday 7:00am 6:00pm,Friday 7:00am- 5:00pm and Saturday 8:00am-5:00pm. We have three technician shifts: A shift 7am-4pm / B shift 8am-5pm / C shift 9am-6pm.
What tools does the shop provide that are available for all technicians to use?
We provide all Honda diagnostic equipment, laptops, I pads, in ground alignment machine, tire changer, road force balancer, 2 break flush machines,2 coolant flush machines,2 power steering flush machines, overhead air reels, overhead oil guns, overhead exhaust system, and last but not least a room dedicated to Honda special tools all organizer for convenience.
What type of break room facility is provided?
Clean and quiet break room with microwave, coffee machine and vending machines.
How many bays does your shop have?
18
How many repair orders do you average per month?
We average 1118 repair orders a month.
What is your parts ordering process?
All parts of communication are done through an application called TCC (Total Customer Connect). This application helps streamline communication between technician parts associate and advisor to ensure that parts are ordered quick and correctly once authorization is given.
What is your policy on side work?
Working on you own vehicle is permitted with a repair order providing the needs of the shop are not hindered.
Are there any other unique features of the work environment worth noting?
lunch provided on most saturdays, cook outs in the warmer weather, fun friendly family enviroment.
Do you offer any skills training or continuing education opportunities?
We offer online Honda training at no cost and paid training at the Honda training center.
Can you describe opportunities for career growth at your business?
We prefer to promote from within and always look internally before advertising outside.
Can you describe your performance review process?
Monthly informal one on one meetings and annual performance reviews.
What type of safety training is required?
A/C certification required (can be completed here at no cost).
Can you describe how Techs work with and mentor younger techs?
Our younger/ less experienced techs work with the service manager for the first 2 weeks, then will shadow one of our experienced technicians until everyone is comfortable.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We are actively looking to get involved with local schools.
Is there anything else you’d like to mention about career development and community?
We are heavily involved in the community with charities/foundations such as LLS, American Cancer Society, Kevins House, Buffalo Regals and many more!
Do you have an application form and how long does it typically take to complete?
We do have an online application and it usually takes less than 10 minutes to complete.
Do you phone screen applicants before doing in-person interviews?
Applicants are screened by the hiring manager and then an in person or phone interview is scheduled.
What do your in-person interviews entail?
One on one question and answer with the hiring manager.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background and MVR are conducted prior to offer and with hire being contingent to outcome.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Depending on the number of applicants and results from Background & MVR which varies
How is onboarding completed for new hires?
Approved applicants complete online onboarding once approved for hire